Leicestershire

Andrew has previously worked for several highly successful franchisor businesses, experiencing numerous roles including: Technical Audits, National Sales & Account Management, Customer Relations, Performance Management & Regional Operational Management for up to 27 Franchisee owned businesses. Andrew took the decision in 2012 to experience franchising for himself and run his own business in Leicestershire with Chemex.

Building the business was indeed a daunting but exciting challenge, however, meeting prospective and existing clients was the most rewarding element of the business.

Andrew is convinced that face to face contact is the best and most satisfying way to build and maintain relationships and enables two-way conversation to develop improved business growth and deal with issues should they arise.

Service and support including stock management, a range of dispensing and dilution equipment, onsite training and technical advice are the foundations upon which Andrew has grown and developed the business, which is underwritten with a range of concentrated premium cleaning products.

Service packages are adapted to best fit the needs of each customer and are a significant part in managing and streamlining stock holding, reducing waste, and delivering the most efficient and effective way to maintain the highest possible standards to all Chemex customers.

Personal Quote

Throughout my career customer service has been my primary focus and to be invited into someone’s business and help them resolve a problem is the most satisfying and enjoyable part.

Over the last 10 years I have worked hard to grow a network of fantastic clients and been fortunate enough to build some wonderful relationships.

With the diverse opportunities available in the B2B sector I get fantastic opportunities to work with a wide range of business from food processors, the care sector, patient transport and hospitality and it is this variety that makes the working day so interesting.

There is nothing more satisfying than to told by a client that they have a 5 Star Food Hygiene Rating or received excellent feedback for the cleanliness of their site following a CQC inspection and that the service and support I have delivered has helped.